Hottest Tailgating Product!!! Free Shipping On This Item Until September 6th! Free UPS ground shipping on orders over $100.00   Phone orders call 800-342-6377

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Shipping/Exchange Policy

TERMS AND CONDITIONS OF SALE 

Order via our online store or phone/fax/email/US Mail. All major credit cards accepted. We do not except personal checks from our website. All prices are in US Dollars plus shipping and handling unless otherwise indicated. Iowa residents add 6.00% sales tax.
We process orders every business day and we do everything possible to get your order to you as quickly as possible. If you need a product that you see in our online store immediately then call us to discuss other options to expedite your order. 

RETURN POLICY

The original purchaser has a period of 15 days** to return any purchase for a full refund, less shipping and handling, provided the merchandise is in new, resaleable condition and returned in the original, undamaged packaging. Customer is responsible for return freight to us as well as the original freight costs, regardless of the original freight paid by the company. Acceptance of merchandise is final only after inspection. All returns require a "RGA" - Returned Goods Authorization. Please call 319-377-6377 or 1-800-342-6377. All warranty books, instructions manuals, parts and accessories must be included as well as the original box in which the item was shipped. To protect the original factory carton from any additional shipping damage, please place it inside another carton for return shipping. In some cases, returns of special ordered items will require a re-stock fee as imposed by the manufacturer.

**Laser Levels and Optical Instruments must be authorized for return within 3 days of receipt of merchandise. NO EXCEPTIONS TO THIS CONDITION WILL BE GRANTED. Merchandise must be shipped back to Quinn Equipment Inc.. within 2 additional business days. Any returns of Laser Levels and/or Optical Instruments outside of the 3 day limitation will be subject to a minimum restocking fee. Used items may not be returned. Acceptance of merchandise is final only after inspection. All warranty issues and defective merchandise are handled by the manufacturer. All returns require a returned goods authorization number (RGA). Refunds are issued by check 14 days after return, or credited to the account used to charge merchandise once approved.

TRANSPORTATION CHARGES MUST BE PREPAID

Larger items (over 100 lbs or on a pallet) will be shipped by common carrier (truck).

If the item is being shipped to a residential location, a residential delivery charge may apply and is the responsibility of the customer. This includes an order being shipped to a "business" that is being operated from a residence.

All truck ship items are "Tail-Gate Delivery Only. Customer is responsible for unloading the item(s) from the truck and transporting the item(s) into their house/business. Truck driver will not assist in off-loading items.

In the event a customer refuses shipment after shipping from the factory, the customer will be responsible for all freight charges to and from the shipping location and a restocking fee.

In the event a customer requests to pick up a shipment at a local freight company terminal and the customer does not pick up the shipment, the customer is responsible for the cost of shipping both to and from the freight terminal and a restocking fee.

• A restocking fee will be charged on approved returns in unopened boxes.
• A restocking fee for items which have been opened but still in original saleable factory carton with all packaging, etc.
• All returns require a returned goods authorization number (RGA).
• Any merchandise return which does not adhere to this policy, will be returned freight collect.

AVAILABLE SHIPPING METHODS

We use UPS as our method of shipment on most of our items. While most orders are shipped via UPS Ground.
We also have the following options:

• UPS 2nd Day Air*
• UPS 3 Day Select*
• UPS Next Day Air*

*Not all services may be available in your area. We will do everything possible to get you your merchandise as quickly as possible.

All orders are processed on the following day after order is received. Larger items are shipped by common carrier.   All items listed are "in-stock" items. No long delays in receiving your merchandise. Some special order items or common carrier items may require longer delivery time.

SHIPPING TIMES

We download orders during our regular business hours (M-F 8am-5pm). Approximately 80% of the items displayed on this site ship within 24 hours of receipt of your order. 10% ship within 3-5 working days, 10% can take up to 4 weeks depending upon the stock of our suppliers/manufacturers. The few delays occur because when we put a product online we try to include all the appropriate accessories, not just the popular ones. Many items will ship from us, some will ship directly from our suppliers to you. You may receive two or three packages to complete a large order. There will not be any additional shipping charges because of multiple deliveries.

COPYRIGHT

All materials contained within this site are subject to ownership rights of Quinn Equipment Inc. except that material which is already subject to the ownership rights of the manufacturers of the products herein.